Warranty

Two-year limited warranty

Rift Labs warrants to you, the original retail purchaser (“consumer”), that this product (“product”) will under normal use operate substantially in accordance with the accompanying documentation for a period of two(2) years from date of original purchase. Consumer’s sole and exclusive remedy, and Rift Labs’ sole and exclusive responsibility under this warranty will be, at Rift Labs’ option, either to repair or replace the defective product during the two (2) year limited warranty period so that it performs substantially in accordance with the accompanying documentation on the date of your initial purchase. Any replacement may be, at the option of Rift Labs, a new or remanufactured product. If Rift Labs, in its sole discretion, determines it is not reasonable to replace the defective product, Rift Labs may refund to consumer the purchase price paid for the product.

The forgoing warranty is limited and is not applicable to: (i) normal wear and tear; (ii) defects or damage caused by misuse, accident (including without limitation collision, fire and the spillage of food or liquid), neglect, abuse, alteration, unusual stress, modification, improper or unauthorized repair, installation, wiring, or testing, improper storage, use in an unapproved device or if the serial number has been removed; (iii) use not in accordance with the documentation; (iv) damage caused by the equipment with which the product is used and (iv) the battery.

To obtain warranty service for any product that is subject to the foregoing warranty, consumer must notify Rift Labs to obtain a return material authorization (“RMA”) and return the defective product together with proof of purchase to the address specified by Rift Labs in connection with the RMA. Consumer shall bear the cost of shipping the product to Rift Labs and Rift Labs shall bear the cost of shipping the product back to the consumer after the completion of service under this limited warranty. Any product returned to Rift Labs without an RMA or without proof of purchase will be returned to consumer at consumer’s cost.

The limited warranty extends only to consumer and is not assignable or transferable to any subsequent purchaser or user. The limited warranty set forth above is provided in lieu of all other warranties and Rift Labs hereby disclaims all other warranties of any kind, whether express, implied, statutory or otherwise, including without limitation any warranties of merchantability, fitness for a particular use or purpose, non-infringement, quality and title. Rift Labs does not warrant that the product is error free or that it will function without interruption. To the extent Rift Labs may not, as a matter of applicable law, disclaim certain implied warranties, the duration of any such implied warranty shall be limited to the shorter of the two (2) year limited warranty period or the minimum time period permitted under such law.

In no event will Rift Labs be liable for any special, indirect, incidental, punitive or consequential damages of any nature whatsoever including but not limited to loss of profits or revenues, loss of data, loss of use of the product or any associated equipment, cost of any replacement goods or substitute equipment, loss of use during the period that the product is being repaired, claims of any third parties, or any other damages arising from Rift Labs’ breach of this limited warranty or the use of the product, regardless of the form of action whether in contract, tort (including negligence) or any other legal or equitable theory, even if Rift Labs has been advised of the possibility of such damages. In no event will Rift Labs’ total cumulative liability exceed the price paid by consumer for the product.

If you have any questions concerning this statement of limited warranty please email Rift Labs at hello@riftlabs.com for any more questions.