Why do we need the world´s best customer service? Caspar Schmiereck joins Rift Labs as Customer Relations Specialist.

Rift Labs has been at the forefront of innovating and reinventing lighting for the photo and video industry for the last decade. It´s all been about pushing the boundaries of what is possible to achieve with RGBWW lights, making products, building light control apps and animating light.  

 

That won´t change – but we´re stepping up our game.  

 

Listening, capturing and knowing what the customer needs will give Rift Labs a new perspective on our users and improve the customer experience tremendously – not just having a revolutionary light product made for them, but knowing they´re being heard.  

 

Caspar Schmiereck, Customer Relations Specialist

Caspar will be setting up our strategy on how to give our customers the best possible experience by taking care of customers and nurture those key relationships. Furthermore, he will implement a Customer Relation Management System and consult our commercial team. 

 

“Implementing a structured approach to receive feedback and work closely with the consumers than ever before, will be a huge leap forward” says Caspar Schmiereck. 

 

The entrepreneur has joined Rift Labs´ commercial team this quarter and we´re happy to welcome our newest member to the team exploring the spectrum of light to create amazing products loved by people, plants and the planet.  

 

About Rift Labs I www.riftlabs.com
 

Rift Labs is a LED technology company with a proud history of developing award-winning LED products and solutions for the global market since 2010.    

  

At Rift Labs, we combine our unique and patented software with stellar hardware that brings exceptional LED technology solutions within a range of industries, including creative lights for Photo & Video, LED growth lights for Vertical Farming, and personal and protective equipment based on UVC LED. Rift Labs is on a mission to explore the spectrum of light to create amazing products loved by people, plants and planet. 

The headquarter of Rift Labs is located in Vinterbro, right outside of Oslo, Norway. To learn more about Rift Labs, please visit our website: www.riftlabs.com 

 

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